Booking Policy

Thank you for choosing Stephanie Schell Wellness. It is a privilege to be part of your healing journey, and I look forward to welcoming you into a calm and supportive space.

To ensure every client receives the time and care they deserve, please take a moment to read the following.

Booking Your Session

Appointments are confirmed once payment has been received at the time of booking. This allows me to dedicate uninterrupted time and energy to each client.

Changes to Your Appointment

If you need to reschedule or cancel your appointment, I kindly ask for at least 24 hours' notice.

This allows me the opportunity to offer your appointment to someone else who may be waiting.

As each session is prepared with care and intention, cancellations made with less than 24 hours' notice or missed appointments will be noted on your file. Should this occur, any future bookings will require payment at the time of booking to secure your appointment.

If I Need to Reschedule

On the rare occasion that I need to reschedule your appointment, I will contact you as soon as possible and offer an alternative time or a full refund.

A Gentle Note

Energy healing and Reiki are beautiful complementary therapies that support relaxation, balance and emotional wellbeing. They are not intended to diagnose, treat or replace medical or psychological care. Please continue to seek advice from your healthcare provider for any medical concerns.

Before Your Session

You're welcome to arrive a few minutes early to settle into the space. It is encouraged to wear something loose fitted and comfortable. There is nothing you need to prepare.

Many clients find it helpful to allow themselves a little quiet time after their session to rest, reflect and gently integrate the experience.

A Safe Space

Stephanie Schell Wellness is committed to creating a space where you feel safe and supported. Everything shared during your session is held in confidence and treated with care.

Thank you for honouring these policies. They allow me to continue offering each client the presence, attention and care they deserve.

I look forward to sharing this space with you.